Why share your story?
Every complaint matters. By submitting your experience, you help build collective pressure on OKX to treat its customers fairly.
Here’s why your voice counts:
- Strength in numbers: One story can be ignored – but hundreds cannot. We collect and highlight user experiences to show the scale of the problem.
- Visibility with media & regulators: We use submissions to brief journalists, advocacy groups, and financial watchdogs. Sharing here helps ensure your issue isn’t buried.
- Resource for others: Your experience helps fellow users understand what to expect, and how to protect themselves.
- Accountability tracker: We compile data from stories into monthly complaint statistics and issue trackers that demonstrate patterns OKX cannot deny.
The more people share, the harder it becomes for OKX to ignore its customers.
Post your story to our noticeboard
Have you experienced appalling customer service, unfair treatment, or misconduct from OKX? You’re not alone. Post your experiences to read and learn from others’ stories.
Providing your name is optional. If you leave this field blank, your story will be published as “Anonymous.”
Important: Please do not include any personally identifiable information (such as your full name, phone number, or email address) in your post.